Teknix Pty Ltd (“Teknix”) provides the Spray Teknix Mobile App (“App”) as a component of a broader Spray Teknix service to our customers. Whilst this App is free, use is subject to Teknix Pty Ltd’s Terms and Conditions and Teknix Pty Ltd will protect users’ privacy with the policies and procedures as outlined in this document.
To use of any Teknix Pty Ltd’s systems, software or mobile Apps you must agree to the Privacy Policy as outlined herein, including the collection, use and storage of your Personal Information as it relates to this document.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on our website, unless otherwise defined in this Privacy Policy.
Information Collection and Use
While using our systems, software, or mobile Apps, we may require you to provide us with certain Personally Identifiable information, including but not limited to:
- Your location, as it is derived from GPS
- Your name
The information that we request will be retained by us and used as described in this privacy policy. The App does also use third party services that may collect information used to identify you:
- Google Play Services (Android)
- Apple App Store (iOS)
Log Data
Teknix Pty Ltd logs data for service improvement and analysis purposes. The data we collect includes IP address, device configuration, operating system version, location and date/time information while the app is in use. This data is collected and stored securely via encryption and is used to provide services to our customers.
Logged data does not include Personally Identifiable Information (“PII”) which is used solely for the purposes of user authentication.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
Teknix Pty Ltd may employ specialised third-party companies and individuals for the purposes of:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related works; or
- To assist us in analysing how our Service is used,
- To assist us in reviewing information security;
We want to inform users of this Service that these third parties may, at times, have indirect access to logged data, excluding Personally Identifiable Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
Teknix Pty Ltd encrypts all data transport using industry best practice encryption and storage. No information is transported or stored without encryption. No confidential data is stored on devices outside of our direct control. It is important to note, however, that securing your mobile device, username and password is the responsibility of each user.
Teknix Pty Ltd bears no responsibility for any loss or exposure of any Personal Information resulting from, or in connection with lost mobile devices, exposed email addresses or user passwords.
Data Retention and Deletion
We retain your Personal Information only for as long as it is needed to provide the Service to you and our customers, and to meet our legal, accounting and reporting obligations. When it is no longer required for these purposes, we securely delete or de-identify it.
You may request access to, correction of, or deletion of the Personal Information we hold about you at any time. To submit a data deletion request, email us at info@quikcorp.com.au with the subject line “Data Deletion Request” and include the name and, where applicable, the account or organisation associated with your data so that we can locate it.
We will verify your identity before actioning the request and will confirm once your data has been deleted, ordinarily within 30 days. Please note that we may need to retain certain information where we are required to do so by law or for legitimate business purposes (for example, spray records a customer is legally obliged to keep, or information needed to resolve disputes). Where this applies, we will delete or de-identify the remainder and let you know what has been retained and why.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Effective Date
This policy is effective as of 2020-07-01.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@quikcorp.com.au or in writing at:
Teknix Pty Ltd
Privacy and Compliance Dept
Suite 8 & 9, 27 Mayneview Street
Milton QLD 4064
AUSTRALIA