Support / Help / FAQ
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Click below to log a support request or call 1300 TEKNIX.
I can't connect to my device using my iOS or Android settings+
The Spray Teknix device does not use the standard Bluetooth connectivity of your phone. To connect to your Spray Teknix device, ensure you have the Spray Teknix App installed and scan the provided QR code. Also make sure the device is on by checking that the button is blinking.
What chemicals can be used with my flow meter?+
Generally, for water-based chemicals the default flow meter provided with your Spray Teknix solution will be fine — just remember to flush the system periodically to avoid any build up. If you are spraying Diesel, you will need a special steel flow meter. Get in touch and we can sort this out for you.
Can Spray Teknix be used on Appliances and Knapsacks?+
Yes. The Spray Teknix box works with both Single and Dual Reel sprayers, as well as Knapsack spraying. The only difference is the type of flow meter. The mobile app also works for both!
How do I make sure the Spray Teknix App is set up correctly?+
Make sure you follow the instructions provided on our App Setup page — this will help set up the app permissions for your phone model and OS.